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TRANSFERPROOF SPARKLE
NEW
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SPARKLE + 24-HR SHINE CONTROL
HOLIDAY EXCLUSIVE
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OUR #1 ICON, BIG & BITTY
HOLIDAY EXCLUSIVE
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HOLIDAY-EDITION OIL CONTROL

Refund policy

US RETURNS & EXCHANGES
ONE/SIZE OFFERS RETURNS* FOR $7.00 WITHIN 30 DAYS OF PRODUCT RECEIPT FOR ITEM(S) PURCHASED ON ONESIZEBEAUTY.COM. EXCHANGES ARE ONLY ACCEPTED FOR PRODUCTS WHICH INCLUDE DIFFERENT SHADES, INCLUDING BOUCLE SILK AIRBRUSH FINISHING POWDER, TURN UP THE BASE FULL BEAT LIQUID FOUNDATION, TURN UP THE BASE VERSATILE POWDER FOUNDATION, AND ULTIMATE BLURRING SETTING POWDER. ALL OTHER PRODUCTS ARE AVAILABLE FOR REFUND BUT NOT ELIGIBLE FOR EXCHANGE. PLEASE REACH OUT TO OUR TEAM WITHIN 14 DAYS OF DELIVERY RECEIPT TO REQUEST AN EXCHANGE. ONLY ONE EXCHANGE IS ALLOWED PER ORDER. PRODUCTS PURCHASED FROM OUR RETAILER PARTNERS SHOULD BE RETURNED TO THE ORIGINAL PLACE OF PURCHASE. PLEASE NOTE THAT RETURNED MERCHANDISE MUST BE UNOPENED OR GENTLY USED.

TO START YOUR RETURN OR EXCHANGE, VISIT OUR RETURNS CENTER. YOU'LL NEED THE ORDER NUMBER AND EMAIL ADDRESS ASSOCIATED WITH YOUR PURCHASE, OR YOUR SHIPPING ZIP CODE. PLEASE NOTE, IF THERE IS A PRICE DIFFERENCE TO BE PAID IN AN EXCHANGE, AN INVOICE IS EMAILED. THE INVOICE MUST BE PAID BEFORE THE EXCHANGE ORDER IS RELEASED.

SALE ITEMS OR ITEMS PURCHASED ON A DISCOUNT OR WITH A DISCOUNT CODE ARE CONSIDERED FINAL SALE.

IF YOU HAVE USED AFTERPAY AS A PAYMENT METHOD, PLEASE BE AWARE THAT THE PROCESSING TIMES MAY BE LONGER. IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE CONTACT OUR CLIENT SERVICES AT HELLO@ONESIZEBEAUTY.COM WITH YOUR ORDER NUMBER MENTIONED IN THE SUBJECT LINE.

WE ARE NOT LIABLE FOR LOST, STOLEN, OR UNDELIVERED PACKAGES.

INTERNATIONAL RETURNS & EXCHANGES

ONE/SIZE ACCEPTS RETURNS WITHIN 14 DAYS OF RECEIVING YOUR ORDER (BASED ON THE DELIVERY DATE PROVIDED BY THE SHIPPING CARRIER), UNDER THE FOLLOWING CONDITIONS:

  • ITEMS MUST BE BRAND NEW, UNUSED, AND UNOPENED IN THEIR ORIGINAL SEALED PACKAGING.

  • FOR HYGIENE REASONS, WE CANNOT ACCEPT RETURNS ON ITEMS THAT HAVE BEEN OPENED OR USED.

  • THE ORIGINAL SALES RECEIPT MUST BE INCLUDED WITH ALL RETURNS.

  • FINAL SALE: ALL SALE ITEMS, ITEMS PURCHASED WITH A DISCOUNT CODE, OR AS PART OF A PROMOTION ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN OR EXCHANGE.

  • RETURN SHIPPING COSTS (INCLUDING ANY TARIFFS OR OTHER APPLICABLE FEES) ARE THE RESPONSIBILITY OF THE PURCHASER AND WILL BE CLEARLY STATED AT CHECKOUT. ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE.

  • CUSTOMERS ARE SOLELY RESPONSIBLE FOR RETURN SHIPMENTS. WE ARE NOT LIABLE FOR LOST, STOLEN, OR UNDELIVERED PACKAGES.

ALL RETURNS MUST BE RECEIVED BY US WITHIN 14 DAYS OF DELIVERY, AS CONFIRMED BY THE SHIPPING PROVIDER.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT OUR CLIENT SERVICES TEAM AT HELLO@ONESIZEBEAUTY.COM WITH YOUR ORDER NUMBER MENTIONED IN THE SUBJECT LINE.

 

STANDARD US FINAL SALE POLICY

PLEASE NOTE THE FOLLOWING ITEMS AND CONDITIONS ARE CONSIDERED FINAL SALE AND ARE NOT ELIGIBLE FOR REFUNDS, EXCHANGES, OR STORE CREDIT:

  • ONLY ITEMS PURCHASED AT FULL PRICE ARE NOT FINAL SALE. THIS APPLIES ACROSS ALL PRODUCTS.

  • TURN UP THE BASE BUTTER SILK CONCEALER, LIP SNATCHER LIP DUO, TURN UP THE BASE BLURRING FOUNDATION, MADE FOR SHADE, ON ‘TIL DAWN WATERPROOF GLITTER SETTING SPRAY – BROWN SUGAR AND DIAMOND ICING, ULTIMATE SETTING POWDER IN CRYSTAL SPRINKLES AND ULTIMATE PUFF WAND ARE ALL FINAL SALE ITEMS.

  • ANY ITEMS PURCHASED AT A DISCOUNT, DURING A PROMOTION, USING A DISCOUNT CODE, OR PURCHASING A LIMITED EDITION ITEM ARE CONSIDERED FINAL SALE. THIS INCLUDES STUDENT AND ARTIST PASS.

  • ANY ORDERS PLACED ABOVE 9 UNITS PER SKU ARE FINAL.

  • ALL FINAL SALES ARE FINAL. WE ARE UNABLE TO OFFER REFUNDS, EXCHANGES, OR CREDIT ON THESE ITEMS UNDER ANY CIRCUMSTANCES. PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE COMPLETING YOUR PURCHASE.

  • THIS POLICY EXCLUDES ORDERS MADE WITH THE DISCOUNT CODE “FIRST15” AND ANY BUNDLES.

  • ALL BOGO PROMO ORDERS PLACED BETWEEN 9/2/26 AT 8:59 PM PST AND 9/7/26 AT 8:59 PM PST ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS, EXCHANGES, OR REFUNDS.